DELIVERY

Delivery

For local, Los Angeles County white glove, door-to-door delivery, please speak with one of the DEN team to make all the arrangements.

We offer out-of-state white glove, door-to-door delivery with a number of trusted freight carriers.

Please contact us at den@shopden-la.com with the delivery address and we will provide a shipping quote.

Shipping Methods

Smaller items purchased online will be shipped via UPS and packed to ensure they arrive to you exactly as they appear on our website. You will be updated with tracking information as soon as it is available.

Larger items are shipped nationally via white glove service or truck freight and internationally via sea or air freight. Costs are determined by shipping weight (a calculation based on the dimensions and poundage of each item), fragility (since breakable materials like glass, marble, and ceramics require special packaging and handling), and distance and accessibility of destination.  

Please expect longer shipping transit times for furniture. From time of booking it can take up to four weeks for the freight company to process your shipment, arrange delivery logistics, and pick up from our showroom. Most national shipments have a lead time of roughly three to five weeks. International shipments can take anywhere from five to eight weeks for delivery.

International

DEN ships worldwide. For accurate international shipping and estimated duties, please contact us at den@shopden-la.com with the full delivery address and we will provide a shipping quote.

Rates and shipment time will vary based on the size and weight of the item, and the part of the world in which you are located. Please allow two (2) business days for your quote to be processed. Due to stringent regulations on the export of dalbergia woods, some pieces containing elements of rosewood, palisander, or jacaranda are unavailable for international shipment.